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Shipping Policy

How orders are packed, dispatched and delivered, and what it costs.

Delivery areas

We deliver locally in Krishnanagar and across Nadia district, and ship to addresses across West Bengal and the rest of India through courier partners.

Charges

Delivery is free on all orders, anywhere in India.

Bulky items such as long cable rolls may attract additional freight, which we confirm with you before dispatch.

Dispatch and delivery time

In-stock orders are usually dispatched within 1–2 working days of confirmation.

Delivery typically takes 2–5 working days within West Bengal and 4–8 working days elsewhere in India. Local Krishnanagar deliveries are often same or next day.

Tracking

Once dispatched, you can follow progress on the Order Tracking page using your order ID and mobile number, or call us for an update.

Delays and receipt

Festivals, weather and courier disruptions can delay delivery. Please check the packaging before accepting the parcel and report visible damage immediately.

Questions about this policy?

Contact BISWAS ENTERPRISE, Room No-46, Rajiv Gandhi Complex, Municipality More, Krishnanagar, Nadia, West Bengal, India – 741101 · +91 77974 16358 · info@biswasstore.co.in

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