Privacy Policy

When you place an order, book an installation or send an enquiry, we collect your name, mobile number, email address and delivery or site address.

We also keep basic order details — the products purchased, amounts and payment method — so we can service and support what you bought.

Your details are used to confirm and deliver orders, schedule installation or service visits, provide warranty support and respond to enquiries.

We may contact you by phone, WhatsApp or email about your order or service request.

We share only what is necessary with delivery partners and payment providers to complete your order. We do not sell your personal information.

We may disclose information where required by law or by a lawful request from an authority.

Online payments are handled by the payment provider. We do not store your full card number, UPI PIN or net banking credentials.

Order and service records are retained for as long as needed for warranty, accounting and legal purposes.

We take reasonable care to protect the information we hold, but no method of transmission or storage is completely secure.

You can ask us to correct or delete your personal details where we are not required to keep them. Contact us using the details below.